About Airship

At the dawn of mobile apps, Airship powered the first commercial messages and then expanded its data-led approach to all re-engagement channels (mobile wallet, SMS, email), app UX experimentation and feature release management.

Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own — with no ongoing developer support or app updates required.

Having powered trillions of mobile app interactions for thousands of global brands, Airship is proud to be at the forefront of what has become the digital center of customer experience, loyalty and monetization — mobile app experience (MAX).

Learn more about Airship here: Airship Newsroom + Airship Customers

About You

You are an experienced data analyst with a track record of extracting insights and actionable information from structured data. You have built dashboards for daily review, summarized results for executive stakeholders, and explained nuanced findings for non-technical audiences. You work with diverse teams who come to you with half-formed problems to refine their needs into answerable questions, answer those questions, and work with them until they understand the implications.

Job Responsibilities

• Build dashboards using business intelligence software on large relational databases, both customer-facing and for internal customers
• Perform initial analysis of complex use cases to help define the process and data schemas required in a timely manner while laying the groundwork for future growth
• Work closely with product management and architecture to provide input on product and technical decisions to ensure that the requisite data is being collected to answer questions, drive business decisions, and inform the market
• Develop, support, and optimize semantic data layers used for self-service reporting
• Perform ad-hoc analyses for stakeholders on a variety of teams, including product, marketing, and engineering
• Use LookML to describe dimensions, aggregates, calculations and data relationships in a SQL database
• Inform schema design and ETL process decision making
• Improve the end user’s experience through documentation, webinars, and hands-on training
• Support administration of our business intelligence software
• Investigate data integrity issues and propose solutions

Experience and Skills

• 7+ year of data analysis or analytics experience
• Demonstrated experience in querying large data sets and relational databases (SQL)
• Understanding of the concepts of conditional logic and language syntax of programming languages
• Significant experience with web-based business intelligence tools such as Looker, Tableau, Chartio, or similar
• Excellent communication skills and the ability to explain complex data concepts in simple terms.
• Bonus points for some scripting skills, such as using Python or R for data analysis

Compensation at AirshipAirship’s compensation is determined by a variety of factors including market data, experience ladders, and geographical location. The starting salary range for this position is $132,000 - $149,000 per year. Some roles may also be eligible for commission, bonus, competitive equity packages and other performance incentives. In addition, we also provide an extensive suite of Benefits offerings as part of our Total Rewards approach to compensation.

CCPA disclosure notice here.

Benefits at Airship

Workplace Flexibility (Fully Remote Option) + WFH stipends + Medical, Dental, & Vision Insurance (PPO/HSA Options) + Mental Health Benefits + Open PTO Policy (take the time you need) + 401(k) Retirement Plan + Stock Options + Mentorship Program + Employee Resource Groups + Culture Club + Supplemental Benefits (Life Insurance, Short/Long-Term Disability, Flexible Spending) + Parental Leave + Employee Assistance Program + Referral Bonus Program.

Disclaimer

Duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer.